Privacy Policy

Johnson Restoration Services ("JRS," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide voluntarily:

• Name, email address, phone number, and mailing address
• Property information and project details
• Documents and photos submitted through our website or during service

Information collected automatically:

• IP address, browser type, and device type
• Pages visited, time spent on pages, and referrer information

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2. How We Use Your Information

• Respond to your inquiries and provide estimates
• Communicate with you regarding inspections, projects, and claims
• Improve website functionality and user experience
• Comply with legal obligations
• Send marketing communications where permitted by law

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3. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights, safety, or property.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can disable cookies through your browser settings, though this may affect website functionality.

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5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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7. Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

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8. Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

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10. SMS / Text Messaging Communications

Busy Lot, LLC, doing business as Johnson Restoration Services, Johnson Roofing & Construction, and RoofingEstimates.ai, uses SMS messaging to communicate with our customers, prospects, and platform users. By providing your mobile phone number and opting in (via a checkbox on our website forms, signed paper or electronic proposal, or by entering your phone number to request a verification code), you expressly consent to receive text messages from us at the number provided, including messages sent using an automated system.

Message types include: appointment confirmations, scheduling updates, crew arrival notifications, project status updates, invoice and payment reminders, verification codes for account security, lead notifications (for contractor accounts on RoofingEstimates.ai), and general customer service communications.

Message frequency varies based on your account activity. Message and data rates may apply. Reply HELP for help, or reply STOP at any time to unsubscribe. After replying STOP, you will receive a confirmation message and no further texts will be sent unless you opt back in.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent and phone numbers will not be sold, rented, or shared with third parties for marketing.

Consent to receive text messages is not a condition of purchase or of receiving any goods or services from us.

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11. Contact Information